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Blue Rooster Support

We're here to help you wake up on time

Contact Us

Have a question, found a bug, or need help with Blue Rooster Alarm? We'd love to hear from you.

Frequently Asked Questions

How do I create an alarm?

Tap the alarm clock icon on the home screen, then tap the "+" button to create a new alarm. Set your desired time, choose a sound, and customize the repeat days.

Why aren't my alarms going off?

Make sure notifications are enabled for Blue Rooster Alarm in your device settings. Also check that the alarm is toggled on (the switch should be blue) and not in vacation mode.

How does vacation mode work?

Vacation mode temporarily silences all your alarms. When you disable vacation mode, all your alarms return to their previous state. Perfect for holidays and weekends off!

What's the difference between free and premium?

The free version allows up to 3 alarms stored locally on your device. Premium ($3 one-time purchase) unlocks unlimited alarms and cloud sync across all your devices.

How do I sync my alarms across devices?

First, upgrade to Premium, then create an account in the Settings screen. Once signed in, your alarms will automatically sync across all devices signed into the same account.

Can I use my own music as an alarm sound?

Currently, Blue Rooster Alarm includes 11 built-in alarm sounds. Custom music support is planned for a future update.

How do I restore my purchase on a new device?

Go to Settings, scroll down to Premium, and tap "Restore Purchase." Make sure you're signed into the same App Store or Google Play account used for the original purchase.

How do I delete my account?

Go to Settings, scroll down to Account, and tap "Delete Account." This will permanently delete your account and all synced data. Local alarms will remain on your device.

Response Time

We typically respond to support requests within 24-48 hours. For urgent issues, please include "URGENT" in your email subject line.